Accomplished hospitality executive with 20+ years of global leadership experience managing P&L accountability for luxury resorts, multi-unit F&B operations, and international cruise lines across India, Middle East, and USA.

Core Competencies

• P&L Management: Full accountability for budgets, forecasting, and financial performance
• Cost Optimization: Vendor rationalization, inventory waste elimination, strategic procurement
• Turnaround Management: Restructured underperforming properties to profitability
• Team Leadership: Led multicultural teams of 80+ staff members
• SOP Implementation: Scalable standard operating procedures across international properties
• Guest Satisfaction: Consistently improved GSIs by 12-15%
• AI Productivity: Advancing through AI and automation certifications

Global Experience

• India — Luxury resorts, 5-star hotels, and F&B operations
• Middle East — International hospitality leadership roles
• USA — Cruise line operations and maritime management

Professional Philosophy

Passionate about mentoring young hospitality professionals and building scalable systems that deliver consistent guest satisfaction while improving profitability.

Founder of JobLynk.live

Founder of JobLynk.live — a hospitality career platform helping professionals find verified HR contacts, tailored resumes, and daily job opportunities.

Connect With Me

Phone: +91 97693 51231
Email: restgenmgr1952@email.com
LinkedIn: linkedin.com/in/nigelthomas-hospitality