THE RESTAURANT
WALK-THROUGH

4 Diagnostic Lenses of a 30-Year Operator

Before You Walk In

Sales & Covers Trend

Guest Feedback Scores

Food Safety Log (HACCP Flags)

Labour Hours vs Covers

Stock Variance Report

Actions From Last Visit

On The Floor

Four Lenses, One Walk

01 GUEST

02 TEAM

03 STANDARDS & SAFETY

04 THE NUMBERS

Before You Leave

Priority Issue

What matters most right now?

Root Cause

What is actually driving it?

Corrective Action

What must change?

Owner

Who is accountable?

Follow-Up Date

When do we check back?

Numbers tell you what happened.
People tell you why.
Pause long enough to hear both.

THE RESTAURANTWALK-THROUGH